Snap Soccer offers a fair policy to teams when it comes to cancellations or withdrawals.
If you have any questions regarding any of the policies below please inquire with us at support@snapsoccer.com
21 or More Days Out
If your team withdraws from an event 21 or more days out, you will be issued a full refund.
21 Days Out of Less (before brackets are posted)
If your team withdraws from an event less than 21 days out or less, you will be offered a full credit to attend another Snap Soccer Event of the same price or you will be issued a refund minus a $150 administration fee.
14 Days Out or When Brackets are Posted
If your team withdraws from an event 14 days or less out (or after brackets are posted), you may be offered a partial credit to another event, as long as the bracket does not fold due to the team’s withdrawal.
7 Days Out or When Schedules are Posted
If your team withdraws from an event 7 days or less out (or after schedules are posted), there will be no credits or cash refunds for any withdrawal this close to the event.
The Event Director will have final discretion on all pre-event refunds.
*These events will only be eligible for the same event next year or that event’s sister event.
We DO NOT require teams to pay in order to be accepted. That is why when an event fills up extremely early the payment deadline is moved up. When teams are placed on a waitlist often times they look for alternative events elsewhere. If an accepted team withdraws after this payment deadline causing the event to miss out on a team that would have attended otherwise, no refund will be given unless we are able to find a team to replace our team.
The Event Director will have final discretion on all pre-event refunds
Events may be cancelled due to forecasted or ongoing inclement weather. In the event of a cancellation — whether partial or full — the following refund policy applies:
We will always do our best to ensure our soccer teams are taken care of and treated fair. We do not insure or refund any travel cost because of a cancellation.
For any team that purchases Event Cancellation Insurance, all refunds will be processed through the insurance company and not Snap Soccer.
If an event is cancelled within14 days of kickoff due to state or federal mandates, Snap Soccer will offer a full credit to another Snap Soccer event or give teams a full refund minus $150
If your team withdraws from the event after brackets are posted due to a COVID-19 positive contraction or local mandate to your team, your team will be offered a full credit to another Snap Soccer event.